Frequently Asked Questions

Everything you need to know about shopping with Motel Rocks.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a refund.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a unique tracking number and a link to follow your parcel's journey.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay for a flexible shopping experience.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for our unique silhouettes.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by destination and will be calculated at checkout.